Welcome to ComfortStay PG. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our services, you agree to be bound by these Terms.
1. Booking and Reservations
- Bookings are subject to availability and confirmation
- Valid ID proof is mandatory at the time of check-in
- Check-in time is 12:00 PM and check-out time is 11:00 AM
- Early check-in and late check-out are subject to availability and additional charges
2. Payment Terms
- Advance payment may be required to confirm your booking
- We accept various payment methods including cash, credit/debit cards, and online transfers
- All prices are inclusive of applicable taxes
- Security deposit may be required at the time of check-in
3. Cancellation Policy
- Cancellations made 7+ days before check-in: Full refund
- Cancellations made 3-6 days before check-in: 50% refund
- Cancellations made less than 48 hours before check-in: No refund
- No-shows will be charged the full amount of the reservation
4. House Rules
- Visitors are allowed only in common areas and not in rooms
- Visiting hours are from 9:00 AM to 9:00 PM
- Smoking and alcohol consumption are strictly prohibited in rooms
- Residents are responsible for their personal belongings
- Damages to property will be charged as per actuals
5. Code of Conduct
We expect all residents to maintain decorum and respect other residents' privacy and comfort. Any misconduct may result in immediate termination of stay without refund.
6. Limitation of Liability
ComfortStay PG shall not be liable for any loss, damage, or injury to person or property, or for any claim, demand, or damage arising out of or in connection with your stay.
7. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Kolkata.
8. Changes to Terms
We reserve the right to modify these Terms at any time. Your continued use of our services after such modifications constitutes your acceptance of the new Terms.
9. Contact Us
If you have any questions about these Terms, please contact us at:
Email: support@comfortstay.com
Phone: +91 98765 43210
Address: FCG8+398, Mirzapur, Techno City, Kolkata, West Bengal 700152